Posted by: Jimely Flores | February 10, 2014

Thank you Ms. Jel and Ms. Lanie

I would like to express my gratitude to Ms. Jel and Ms. Lanie, both are employees of the DCWD.

Ms. Jel went out of her table and desk to help me prepare the request for the transfer of payment as well as the necessary attachments. She generously offered possible solution to correct my payment mistakes. The hope and help she offered is something uncommon nowadays in the service provider sectors. She is an employee to emulate.

Ms. Lanie was the one in-charge in the final processing of my request. As was warned by Ms. Jel the photocopied attachment may not be enough. Ms. Lanie went out of her way to call me and inform me of the necessary submission of the original ones. Again that is an act belonging to best service category.

This is to note that the amount discuss here is just 500.00pesos. If only all of our service providers are like them, this world will be the best place to live in. Salute to both of you and to all your kinds!


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